Communication that fits your lifestyle - and budget

At Edovo, our mission is to help improve the lives of everyone affected by incarceration. That means ensuring that communication is as accessible and affordable as possible. We believe that consistent and healthy communication is essential to successful rehabilitation and re-entry. 

To sign up for Messenger or Mail, ask your loved one to send you an invitation to Edovo Connect.

Create a Prepaid Account
Log In to your Edovo Connect Account
Log In to Your Prepaid Account

Edovo's Communication Services

Edovo is a nationwide provider of prepaid inmate calling, messaging, and video visitation services to correctional facilities. Sign up today and experience a better way to communicate!

Edovo Messenger
Edovo Mail
Calling Services
Remote Video Visitation
Facility Video Calling
Edovo Messenger

Stay connected to your loved ones easily and cheaply.

Chat instantly with friends and family on the inside,

right from your own phone.

Log In to Your Messenger Account
1. SIGN UP

Ask your loved one to send you a contact invitation to start chatting for free.

2. FUND

Select an affordable monthly tiered plan with one deposit & no hidden fees.

3. CONNECT

Keep the family together more often for less, right through your own phone.

Edovo Mail

Sharing with your loved ones just got easier!

Send digital mail instantly with friends and family on the inside,

right from your own computer or phone. 

Log In to Your Mail Account
1. SIGN UP

Ask your loved one to send you a contact invitation to start mailing for free.

2. FUND

Select an affordable mail credit bundle with one deposit & no hidden fees.

3. CONNECT

Keep the family together more often for less, right through your own computer or phone.

Calling Services

An Edovo account can be used to pay for telephone calls, instant messages, secure email, remote video visits, or to schedule remote and facility video visits. Prepaid funds are deducted in real-time as soon as the call is completed, so there is no longer any guesswork.remote video visits, or to schedule remote and facility video visits. Prepaid funds are deducted in real-time as soon as the call is completed, so there is no longer any guesswork.

Benefits of a Prepaid Account

  • Affordable calling alternative
  • Pay in advance for talk time from any cell or landline
  • Talk as often as you like
  • Establish multiple accounts
  • Add account funds 24/7/365
  • Transactions are made in real-time
  • Around the clock online account access

Set Up a Prepaid Account

Calling services are completed by Legacy, an Edovo company (formerly Legacy Inmate Communications.)


Accounts can easily be established on www.legacyinmate.com, or by calling 888-PAY-4-FAM (888-729-4326) and speaking with one of Legacy's friendly customer service representatives.

Create a Prepaid Account

Things You Should Know

  • Prior to establishing an account, please be sure that Edovo or Legacy Inmate Communications is servicing that facility.
  • All calls are subject to recording and monitoring by the correctional facility.
  • Account establishment and replenishment fees are non-refundable.
  • If you are having difficulty receiving calls on your cellular phone from someone who is currently incarcerated, it is likely because a majority of cell phone providers are not able to accept “collect” billing. So, a prepaid account will need to be established to offset this restriction and ensure future calling.
  • If you are having difficulty receiving calls to your home telephone number from someone who is currently incarcerated, it is most likely that a “block” has been placed on your line by your Local Carrier and a prepaid account will need to be established to ensure future calling
Remote Video Visitation

Save time and money while visiting from the comfort of your home, office or anywhere. Establish an account and begin scheduling remote video visits immediately. For select facilities, families and friends can conduct remote video visits from their personal computers in the comfort of their home, office or anywhere. A Legacy account can be used to pay for telephone calls, pay for remote video visits, or schedule remote and onsite video visits.

Sign up, then schedule!

Edovo has made the entire sign up and scheduling process quick and easy. After your account is set up, simply select an available time for the visit with your loved one or friend, wait for confirmation, and then login at the scheduled time. Sign up now!

Sign Up Here

What's the Process for Completing a Visit?

Prior to scheduling your first video visit, you must create an account and deposit funds. If you do not already have an account, please register now. The following steps will guide you through the process:

  • Create an account
  • During account setup, select the facility you will be visiting
  • Add funds to your newly established account (accounts can be funded via Credit/Debit Card by phone or online, MoneyGram, Western Union and PayPal)
  • After funds are added, click schedule a visit
  • Log in and join your video visit at the scheduled day and time
Create a Prepaid Account

Benefits of Remote Video Visitation

  • It's fast, easy, and extremely affordable
  • Visits can be conducted from the comfort of your own home with the same benefits of an onsite visit
  • Video Visitation safeguards children from unnecessary exposure to the jail environment
  • Eliminates expense and travel time to the facility
  • Connect with your friend or family member more frequently
  • No hidden fees
  • Maintain complete control over your spending

What Equipment Do I Need?

In order to perform a video visit from the comfort of your own home, you will need the following items prior to the scheduled visit. Please confirm that you have these items and that they are in working order to ensure the best video visitation experience:

  • Desktop computer or laptop
  • A web browser (Internet Explorer, Mozilla Firefox, Google Chrome or Opera)
  • High-speed DSL or cable internet connection (A wired internet connection provides a better connection than WIFI)
  • Webcam (HD webcam will provide the best picture quality)
  • External or built-in microphone and speaker (Headphones will provide best audio quality)
  • Adobe Flash Player (download the latest version here)
Facility Video Calling

Experience the benefit of scheduling facility video visits and avoid long waits and crowds. Establish an account and begin scheduling facility video visits immediately. At select facilities, families and friends can conduct onsite video visits with inmates. To schedule a video visit at a facility and assure that you can visit a friend or family member exactly when you desire, you must create an Edovo user account. An Edovo account can be used to pay for telephone calls, pay for remote video visits, or schedule remote and facility video visits.

Sign up, then schedule!

Edovo has made the entire sign up and scheduling process quick and easy. After your account is set up, simply select an available time for the visit with your loved one or friend, wait for confirmation, and go to the facility at the scheduled time. 
Sign Up Here

What Do I Need to Do?

You will need to remember the following for your scheduled visit in order to perform a video visit at a facility:

  • Arrive at the facility 30 minutes before scheduled time
  • You will be assigned to a kiosk after check-in
  • Bring your confirmation number and account number. These numbers will be emailed to you in a confirmation email and you will be asked to enter them into the kiosk before your visit begins. Remember, this information will not be available to you at the facility

Benefits of Facility Video Calling

  • It's fast, easy, and free
  • Reduces time waiting at the facility
  • Reduces crowds at the facility
  • With the advanced scheduling process you will never be turned away due to lack of available visitation stations
  • Advanced scheduling feature that helps you plan facility visits more effectively
  • Automatic email and/or text reminders of your visits

How Does Facility Video Calling Work?

Prior to scheduling your first facility video visit you must create an account. This account will guarantee your visitation appointment and improve processing and wait time at the facility. If you do not already have an account, please register now. The following steps will guide you through the process:

  • Create an account
  • During account setup, select the facility you will be visiting
  • Click schedule a visit, and select “Onsite Visit”
  • Drive to the facility at the scheduled day and time (arrive 30 minutes early)
  • Enter your confirmation number (emailed to you) and account number into the video visitation kiosk screen to begin the visit.

Benefits of Edovo

Responsive and Personal Customer Service

Commitment to Lower Rates and Fees

Flexible Pricing Plans for Any Budget

Transparent Policies and Practices