Fair and Honest Communication

Communications in corrections has long been plagued by high rates, unnecessary fees, and poor customer service. Edovo is committed to lowering communication rates across the industry and providing a fresh alternative to the frustrations of current communication management.

Edovo Messenger
E-mail
Edovo Messenger
Nielsen data from 2016 reveals that 97% of adults text weekly, and for adults between 18-24 that number is more than 128 daily texts. If we are serious about keeping families in touch, we cannot ignore this critical medium, not just for the incarcerated user, but for their ability to stay connected with their children who are statistically more likely to text than call.


We introduce Edovo Messenger. Edovo’s instant messaging tool makes it easy and affordable for incarcerated users to stay connected to loved ones on the outside. This corrections-grade tool is fully integrated with the Edovo platform, allowing staff full oversight and control of the messaging system. All text in both directions is tracked in Insight, Edovo's communication and education management application, for your staff, and messages can be blocked and reviewed by correctional staff. For friends and family, there’s no app to install. Messages are securely transferred directly from the incarcerated user’s device to the contact’s personal phone.
E-mail
Edovo understands the complexity of working with incoming and outgoing mail at facilities. Safety is a priority, which is why we offer electronic mail services for incarcerated individuals and their friends and families. Save staff resources by incorporating Edovo Mail, a secure e-mail application available directly from the tablets. Incoming and outgoing e-mails are first queued in a virtual Mailroom, where authorized personnel have the option of reviewing content.

Edovo Mail is set up to save time, enhance safety, and keep incarcerated individuals and support groups connected.